The customer service was excellent. We were having such a nice time and asked for a late checkout. It was immediately granted!

I have had the opportunity to stay at two of the Willow Creek Cabin Rental properties and found them both outstanding!

I was in close contact with Donna before my vacation and she was always so helpful and such a pleasure to work with. She deserves 10 stars in my book. The information and the directions that we were given were spot on.

I would highly recommend Cedar Shack! It was the perfect spot for my family to reconnect after the pandemic. So peaceful and beautiful. The staff at Willow Creek Cabin Rentals are such a pleasure to work with. Donna was fantastic! We had the loveliest vacation. There were plenty of activities,shopping and GREAT restaurants and then we could relax with a drink at the end of our day on the lovely balcony!

The property was beautiful and clean.

Donna is amazing! Very helpful and kind. We spoke several times leading up to our stay. She also helped me choose the best cabins!

We loved our cabin. It was beautiful.

Great

Beautiful cabin, wonderful view, and great family vacation

My family and I thoroughly enjoyed our stay at Already There. I alerted the staff about a plumbing issue and they were very apologetic and quick to respond via text

Already There was truly magical for my family and I. My parents and in laws were celebrating their wedding anniversaries so this was a gift to the both of them. The three levels made it perfect for each set of families to retire for the night and have plenty of space. My son absolutely loved the pool/ping pong table! We were able to cook family meals every night in the kitchen together and enjoy amazing sunsets on the deck. Im looking forward to booking another stay at Already There in the future. While everything was perfect in the cabin, I just wanted to alert the owner of the front right burner on the stove. Im not sure if a previous guest melted the ring edge of the burner but the flame it throws out is pretty scary!

Everyone was extremely courteous and helpful. Best vacation rental experience we've ever had!

Beautiful place! Wish we could buy it!

Very nice and delegent staff!

We love the Long View Lodge!

For the most part everything was perfect, the only two issues we had were minor. In all honesty, I probably wouldnt even mention them if this wasnt a question on this survey. One of our guests stepped on a metal nail that was sticking straight out of the indoor stairs leading to the upstairs bedrooms. Luckily she was just scraped not majorly injured. Upon evaluation, several of the stairs had nails sticking out of them as this must have been a new construction home and the nails were not properly cut down. I called to report this so that they would be able to fix the issue before the next set of guests arrived, as I didnt want anyone to get hurt with a nail through the foot. When I reported this I did decline any immediate assistance as we found some painters tape to mark the areas where the nails were so that no one else would step on them during our stay. However, the woman I spoke with did not seem concerned or apologetic for the situation, she just asked if we wanted someone to come out to fix it while we were there, which we declined because we werent at the cabin all that much due to planned activities and dinner reservations. The other issue was at check out, I received a text at 10:05 telling us we needed to leave because the cleaning lady was there and checkout is at 10:00. We were in the process of packing up and heading out at the time I received the text. We left about 4 minutes after the text. We had 8 people to pack up and leave to drive 8 hours, we left at 10:09. I could understand if we were 20-30 minutes past checkout but it was 5 minutes after when we were contacted. However, other than those small minor issues everything was amazing! I want to emphasize that those two issues were so minimal that they did not effect our stay one bit. I still give 5 stars!

The cabin was absolutely stunning, completely exceeded my expectations! The amenities were exceptional and the view was magnificent! I loved how all the towels were folded on the beds upon arrival, it felt like we were at a boutique hotel but we were tucked away in the peaceful wilderness of Blue Ridge. All the little details were so cute and so was the decor. We have rented a cabin in blue ridge before that was amazing as well but this one can not be beat! The beauty of the cabin paired with the location! It was hands down one of the best places we have stayed! It felt like you were surrounded by the forest but just 5 minutes to the adorable town of Blue Ridge! Everything you needed was within minutes from the cabin. Most cabins Ive rented in the past have been so far away from towns that it was an adventure in itself to go into town for anything. Above all, the cabin was immaculate and smelled brand new! I must say the cleanliness was top notch! Overall, blown away with this cabin and we all greatly enjoyed our stay, we would definitely return!

Great southern charm. Very nice and helpful.

Last minute mini vacation before kids went back to school. It was a great getaway from the normal world. Kids are already asking to go back.

Your team members were always a pleasure to speak with and very helpful.

Cedar Shack is a beautiful spacious cabin with incredible views.

The Willow Creek Cabin Rentals team was very professional and efficient. 5 stars

Already There was just what our family needed for a relaxing getaway. The house was modern and fresh. We have already started planning on our return visit to Already There.

The communication throughout our stay was so helpful. Everything was just perfect for our summer getaway. You team has an effective system in place.

We absolutely loved this cabin! The exclusive hideaway, the back porch, and rain on the tin roof was just perfect. I do believe this is the best property stay I have experienced thus far. Thank you for a great vacation.